Michelle Newcome is the co-founder of Manual Makers, and has over 15 years experience providing operational and marketing services. She also has an MFA in poetry. Michelle’s deep understanding of system needs means she creates guidelines based in common sense practices. Michelle has created systems for a diverse list of companies (Chili’s Bar & Grill, Ross Stores, Planet Smoothie, Flip Flop Shops, Shane’s Rib Shack, Schlotsky’s Deli–to name a few). Michelle has also served on the Governing Board of the Atlanta Neighborhood Charter School as its Accountability and Compliance Chair.